Frequently Asked Questions
Everything you need to know about your tattoo supply orders.
Are your pigments and inks sterilized?
Yes, all inks and pigments sold at Cream Tattoo Supply are gamma-ray sterilized and meet the highest safety standards in the industry.
How long does shipping typically take?
Orders are processed within 24 hours. Domestic shipping usually takes 3-5 business days, while international shipping can take 7-14 business days depending on customs.
What is your return policy on opened supplies?
For health and safety reasons, we cannot accept returns on any opened or used needles, inks, or disposable products. Unopened items in original packaging can be returned within 30 days.
Do you offer wholesale pricing for studios?
We provide bulk discounts for licensed studios and professional artists. Please contact our sales team with your license information to set up a pro account.
Can I track my order in real-time?
Absolutely. Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards, PayPal, and interest-free installment plans through Shop Pay and Afterpay.